Navigating services

Progress offers a wide range of services for people of varying needs and abilities. To receive services through our disability programs, qualifying disabilities may include but are not necessarily limited to: intellectual or developmental disability, cerebral palsy, neurological impairments such as epilepsy, traumatic brain injury, autism and autism spectrum disorders. Senior services programming is available to all older adults in Middle Tennessee.

For disability services, individuals are most often referred to Progress through Tennessee's Department of Intellectual and Developmental Disabilities (DIDD). For general information about the services available, contact DIDD at 1-800-654-4839 or (615) 231-5304. An Intake Coordinator will ask you questions to determine eligibility for services. If eligible, you will be assisted through the process necessary to access services. Progress is just one of several agencies that may have the services you need. You have the right to select who will provide your loved one with services. Note that in the State of Tennessee, you may choose to have day and/or residential services provided by the same or by different agencies.

For Senior Services, Progress provides services through Managed Care Organizations (MCOs - BlueCross BlueShield, United Health, Amerigroup and others) offered through your own personal coverage, Veterans Affairs benefits, Long Term Care Insurance and TennCare/Medicare members. Progress also accepts private pay services. Contact for details.

Transition Tennessee - Resources for students with disabilities transitioning out of high school

Tennessee Disability Pathfinder - Statewide services finder managed by Vanderbilt Kennedy Center

Aging and Disability Programs through Greater Nashville Regional Council

Tennessee Commission on Aging & Disability

TennCare CHOICES Program

Tennessee Medicare Assistance

AARP Tennessee

TN Dept. of Intellectual & Developmental Disabilities

MAPs Technology Program (Medicaid Alternative Pathways to Independence)

Katie Beckett Waiver Program

Not sure where to start? If there is a Progress program you would like more information about, click on the Program page and staff contact information is listed there. Alternatively, call us at 615-399-3000 or email info@progress-inc.org